Privacy Policy

1. Controller and contact details

The controller responsible for correspondence received by the organisation is Aureqel Vianoria Ltd . The company number is 14827396 and the VAT number is GB 417 3829 56. You can contact our team about privacy and access requests at info@aureqelvianoria.com , by telephone at +44 161 826 4937 , or at the postal address below. Please mark data protection requests clearly so they can be routed appropriately.

2. What information you provide

When you choose to prepare and send an enquiry by email, the information may include your name, email address, optional telephone number, selected enquiry category, the message you compose and any subsequent correspondence. If you correspond on behalf of an organisation, your role and business contact details may be included. We do not require an account, student password, card number, date of birth or government identifier to browse this public site.

Please avoid including special-category personal data, financial credentials or information about third parties unless it is genuinely necessary for your request and you have a lawful reason to share it. Enquiries can usually be answered using ordinary contact details and a short description of the course question.

3. What happens when the enquiry form is used

The form validates fields in your browser and constructs an email draft addressed to our published correspondence address. Completing the form does not transmit the message to our servers: you must actively send it from your own email application. Until you send that email, the website operator does not receive the enquiry through the form.

Once you send a message, your email provider and the recipient’s mail infrastructure handle the delivery. The contents of the sent message may then be processed by our team to respond, arrange follow-up contact, or discuss a possible course or business enquiry. Your email provider controls its own services under its separate privacy information.

4. Technical data involved in website access

The static webpage files themselves do not run visitor analytics, profiling scripts, advertising trackers or social-media widgets. As with ordinary website delivery, the organisation that hosts the pages may process connection information—such as IP address, request time, requested file, user-agent information and technical error records—to deliver the site, manage security and operate server infrastructure. The precise operational logging configuration depends on the hosting environment in which the package is deployed.

Any such technical logging should be limited to legitimate operational purposes and protected with appropriate access controls. The current frontend does not independently collect browsing profiles or send analytic events to an external analytics endpoint.

5. Why information is used and the legal bases

We use contact details and message contents to answer questions about our web design courses, study pathways, syllabus topics, learning formats and administration. Under the UK GDPR, the relevant legal basis is normally our legitimate interests in communicating with people who approach us, or steps requested before entering into an educational services contract (Article 6(1)(f) or 6(1)(b), depending on the enquiry). Where a contract is later concluded, necessary administrative processing may rest on contractual obligations.

We may process certain records where a legal duty applies (Article 6(1)(c)), and appropriate limited technical security processing may be based on legitimate interests. We do not rely on the form checkbox as a blanket marketing consent: it confirms the visitor has read the privacy information and understands the email-draft workflow. If a separate optional activity ever requires consent, it should be obtained independently.

6. Purposes and proportionality

Processing is limited to responding to requests, maintaining a reasonable record of correspondence, arranging requested follow-up discussions, understanding admission needs and complying with applicable legal obligations. We do not use an enquiry to enroll you automatically, to initiate payment transactions, or to construct advertising audiences through this static website.

If we need new information for an additional purpose, we will explain why it is necessary and identify the relevant legal basis before requesting it. Personal information should not be used for incompatible purposes without a proper basis under data protection law.

7. Sharing information with others

Access to enquiries is limited to personnel or authorised service providers who need it for the response or administration. The recipient mail service necessarily processes delivered messages and routine hosting infrastructure may process technical requests. Where a service provider processes data on our behalf, appropriate contractual and security safeguards should apply.

We do not sell contact information. The public frontend does not include third-party social widgets, external marketing pixels or remote analytics scripts. Information may be disclosed where reasonably required by law, to protect legal rights, or to comply with a valid request from a competent authority, subject to applicable safeguards.

8. International data transfers

Electronic communications can pass through infrastructure in different countries, depending on the email service selected by the sender and the recipient’s service configuration. Where personal data subject to UK or EEA data-protection rules is transferred internationally in circumstances requiring safeguards, the applicable transfer mechanism should be used, such as recognised adequacy regulations or approved contractual protections.

For details about a specific enquiry’s processing or a proposed transfer, contact us using the privacy details above.

9. Retention of enquiries and related records

We keep identifiable correspondence only for as long as needed to answer an enquiry, manage a continuing conversation, address a complaint or meet applicable contractual and legal obligations. Routine initial enquiries that do not progress are reviewed for deletion when they are no longer needed; an indicative review period is twelve months following the last substantive exchange, subject to legitimate operational or legal requirements.

Records linked to an actual training contract, invoices, disputes or legal duties may need to be kept longer. Once the relevant purpose or lawful retention period ends, records should be deleted or anonymised using proportionate methods. Browser history and copies within your own email account are controlled by you or your chosen provider.

10. Security and confidentiality

We seek to maintain reasonable technical and organisational safeguards appropriate to the data and its risks. These may include controlled access to correspondence, secure device configuration, measures to prevent accidental disclosure and routine review of records. No method of communication is guaranteed absolutely secure; email may be exposed to risks outside either party’s direct control.

Do not send account passwords, payment details or unnecessary sensitive information in an enquiry. If you suspect a privacy or security incident involving correspondence to us, please use our published contact details to report it promptly.

11. Your rights under data protection law

Depending on the circumstances, UK GDPR and relevant EEA GDPR provisions grant you rights to request access to your personal data, correct inaccurate information, request erasure, restrict processing, object to processing based on legitimate interests and receive certain data in a portable format. You may also withdraw consent where consent is the legal basis for a particular activity; withdrawal does not affect the lawfulness of earlier processing.

Some rights are subject to legal exceptions or conditions, for example where retention is necessary to comply with a legal obligation or establish or defend legal claims. We will assess requests individually and explain any applicable limitation rather than treating the rights as unconditional in every case.

12. How to exercise your rights

Write to info@aureqelvianoria.com or use the postal details below, describe the data or correspondence concerned, and specify the right you wish to exercise. We may request proportionate information to verify your identity before disclosing personal data. Ordinarily we aim to respond within one month, subject to extensions permitted by law for complex requests; where extended, the relevant notification and reason will be provided.

You can complain to the UK Information Commissioner’s Office (ICO) if you believe your personal information has been mishandled. Where applicable, an EEA visitor may also complain to a competent local supervisory authority. We encourage you to contact us first so we have an opportunity to address the concern.

13. Children and prospective students

This site presents general design education information rather than a child-directed online service. It does not ask visitors to supply their age or require a user account. People submitting an enquiry on behalf of a younger prospective student should disclose only the limited details required to ask their question. Any subsequent admission requirements or guardian arrangements would need to be addressed separately before a training relationship is formed.

14. Cookies, analytics and browser choices

The present frontend does not install tracking or preference cookies, does not embed analytics services and does not use local storage to profile visitors. Please consult our Cookie Policy for details about browser caching, cookie settings and the distinction between site code and hosting infrastructure. You can configure your browser to clear stored data; this is separate from messages held in your email application.

15. Changes to this policy

We may update this notice when our website, course-enquiry process or applicable legal requirements change. Significant changes to how collected personal information is used should be communicated appropriately where required. The revision date identifies the current published version. Please review the policy before submitting a new enquiry.